Delete your Aiola account
This page explains how to delete your Aiola account from the mobile app, the desktop app or by email, and what is deleted or retained. Deletion is permanent.
How to delete
Use whichever app you can sign in to. Email works if you cannot.
Delete from the mobile app
Open Aiola on your phone → Settings → Account → Delete account → type DELETE to confirm. The account and its data are removed immediately after confirmation.
Delete from the desktop app
Open Aiola on Mac or PC → Settings → Account → Delete account. (Same flow.)
Request deletion by email
If you no longer have access to the apps, email [email protected] from the address on the account with the subject "Delete my account". We verify ownership and complete deletion within 30 days.
What happens to your data
What deletion removes, what is kept and why, and how billing and support are handled.
What is deleted
Your login (email, Google or Apple sign-in identity), profile and onboarding data, workspaces/projects registered with Aiola, analytics sites and their collected analytics/app-log/bot-crawl events, feedback and bug reports with attachments, uploaded sourcemaps, API keys and connected integrations (for example Google Search Console links), licenses, and your Stripe customer record. Connection settings for paired computers live only on your devices and are removed when you uninstall the app.
What is retained
A minimal deletion receipt (account id, timestamps, and counts of what was removed) is kept for 30 days so support can confirm the deletion ran; if a Sign in with Apple revocation could not be completed, the credential needed to finish it is kept in that receipt for the same 30 days. Then it is purged automatically. Invoices and payment records that Stripe must keep for tax and accounting law remain with Stripe under its own retention rules.
Active subscriptions
Deleting your account cancels any active subscription immediately. No refund is issued for the remaining period.
Contact
Email [email protected] for assistance with account or data deletion. You can also review our Privacy Policy and visit Support.